Price Guarantee Policy
We work hard to offer the best online prices on our saunas.
If you find another online store that offers a lower price than ours within three months of your purchase date, please let us know and we will refund you the difference.
We want you to be sure that you are getting the best price for the product you order. If you find that our own website offers a lower price for the same item you ordered within three months of your purchase date, we will also refund the difference.
To request a partial refund, simply email us a link to the same product on our site or our competitor's site within six months of your order date and we will process the refund accordingly.
Our price guarantee has certain restrictions:
- You must purchase the item from our website before claiming our price match guarantee.
- Promotions such as discounts and "buy one, get one free" offers are not eligible.
- The item must be in stock on the competitor's website.
- The competitor must be an online store, it must not have a point of sale.
- The website cannot be a liquidation website or an auction website (ex: eBay, overstock, etc.)
- Competitor must be an authorized retailer for the product in question.
- The price match guarantee includes the item price and shipping costs, excluding sales tax.